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Why is the error “Your account is pending exchange activation which takes 24-48 hours.” displayed even though the account is opened?

Once the account opening process is completed, Zerodha uploads the account opening data to the exchanges for activation, after which the welcome mail is sent. Exchanges can take up to 48 working hours to complete this process. The error is displayed if an order is placed before the exchange activates the respective equity or commodity account segment.

The error message is generally displayed for new accounts within 3 days of opening. If the error message is displayed beyond this, create a ticket.

Did you know? Existing account holders may also see this error if the KYC information is pending at the exchanges. Create a ticket for further assistance.