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Why am I not able to see the shares I’ve purchased?

There are two reasons why you may not be seeing the shares you’ve purchased.

  • POA is not updated. If you haven’t sent us the signed power of attorney, you will not be able to see the shares you have purchased and you won’t be able to sell them either ( Click here to know more about POA)
  • The shares that you have bought have been short delivered, i.e. the seller of the shares has defaulted on the settlement of shares. In this case, you will be notified of the same via SMS and email. (Click here to know more about short delivery)