Search for an answer or browse help topics to create a ticket


Show moreless
View all categories

How to cancel an eMandate?

The auto-debit of funds can be stopped by cancelling the schedule instead of cancelling the eMandate. This is so that the same eMandate can be used to set up schedules in the future without having to set up the eMandate again.

Schedules must be cancelled at least 3 working days in advance (4 working days for SBI accounts) from the next account credit date, as shown below:

If a schedule is cancelled after an upcoming debit is confirmed, the funds will be debited from the bank account and added to the Zerodha account. However, all future debits for the given schedule will be cancelled. In such cases, the funds can be withdrawn from the Zerodha account, if required. See How to withdraw funds from Zerodha?

An eMandate can also be completely cancelled. To cancel, visit and follow the below steps:

  1. Click on Delete mandate.

  1. Confirm the request.

3. Mandates that are under process show up with the Pending Cancellation status.

It takes up to 5 working days for an eMandate to be deleted, and a new mandate can be created once the old one is deleted. See How to set up automatic fund transfers from a bank account to a Zerodha trading account?