Why is the Kite alert not triggered even though the conditions are met?

Even if the conditions are met, Kite alerts may not be triggered if the tick is not captured. The system triggers an alert when a stock price reaches or crosses the set trigger price based on the ticks recorded or shown live. Since hundreds of transactions occur on the exchange every second, each represented by a tick, a tick can be missed. If the tick is missed, the alert may not be triggered and may remain pending until the stock price again reaches the trigger price.

Example scenario

• Assume the price of XYZ Ltd is ₹105, and the Kite alert is set to be triggered when the stock reaches ₹100.
• The stock momentarily reached the trigger price of ₹100, and the tick wasn't recorded in the system. Since the tick wasn’t recorded in the system, the alert wasn’t triggered.