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Does Zerodha provide support for issues on NSE NOW platform?

No. You will have to contact the support desk at NSE. The contact information is as below:

NOW Support 1800 266 0052 (Toll Free) / 022 62157700 (Charged) 
[Timings: 08:00 AM to 07:30 PM (Monday to Friday)]

Section
Fax
Email id
NOW
022 26598391
[email protected]
NOW MOBILE
022 26598391
[email protected]