The error Nominee addition cannot be processed online for your account. Please initiate request offline is displayed for joint account and non-individual account holders.

To add a nominee to a joint account, all the account holders must sign the nomination form (PDF) and courier it to:

Zerodha,
153/154, 4th Cross, J.P Nagar 4th Phase,
Opp. Clarence Public School,
Bengaluru - 560078

As per the CDSL guidelines (PDF), the nomination facility is available only for individual demat accounts. Therefore, non-individual account holders cannot add a nominee.

Did you know?

• The nominees' names must match their documents to facilitate easier claims in adverse situations.
• If the nominee is a minor, mention the guardian details and provide ID proof of the guardian. The account holder cannot be added as the guardian of the nominee.
• For minor accounts, the guardian cannot be added as the nominee.
• The nominee would apply to the trading and demat account, including mutual fund investments made through Coin.