You see the error: Segments cannot be enabled online for your account. Please initiate the request offline if you have a joint account, NRI account, minor account, or do not have a demat account with Zerodha.
Joint and non-Zerodha demat accounts
You can enable segments offline if you have a joint account or do not have a demat account with Zerodha by following these steps:
- Print the segment addition form (PDF).
- Fill out the form and sign.
-
Courier the segment addition form and an income proof
1
to:
Zerodha Customer Support Centre
#192A, 4th Floor, Kalyani Vista
3rd Main Road, JP Nagar 4th Phase
Bengaluru 560076
If you have a joint account, all account holders must sign the form.
- For currency segment: To enable the currency segment, courier the signed RBI declaration form (PDF) along with the segment addition form and income proof¹.
-
NRI accounts:
If you are an NRO Non-PIS client, you can
activate the F&O segment online.
- Minors: You cannot enable F&O if you have a minor account, as you cannot place intraday and F&O orders.
Note
1: Income proof can be any of the following:
- The latest six months' bank statement or passbook of the company account.
- The latest year audited profit and loss statement.
- The latest year Income Tax Return (ITR) acknowledgement.
- Net-worth certificate from the chartered accountant with the UDIN number specified.
- DP holding statement of the entity.