What is the process to notify and claim shares after a joint demat account holder's death?

When one of the joint account holders passes away, the surviving holders shall succeed in the securities and funds standing to the credit of such an account. The following documents must be submitted to notify and claim the shares:

• Annexure 1 (PDF).
  
• Transmission Form 7.2 (PDF).
  
• Death certificate of the deceased holder original/notarised/attested by a gazetted officer.
• Self-attested PAN copy of the surviving account holder(s).
• A personalised cancelled cheque or a bank statement/passbook not older than 3 months of surviving joint holder(s). (Only applicable if the deceased bank account has a positive balance)
• CMR hard copy of the surviving account holder with DP seal and signature. If the account is held with Zerodha, CMR is not required.

Courier the documents to:

Zerodha Customer Support Centre,
680, Fortuna 1, 15th Cross Road,
8th Main Road, 2nd Phase, J. P. Nagar,
Bengaluru, Karnataka, 560078

Example scenario

• A joint account is held with three account holders, where A is the primary account holder, B is the second, and C is the third. If B passes away, the holdings in the joint account can be transferred to a joint account where A is the primary account holder, and C is the second holder.
  
  
• A joint account is held, where A is the primary account holder, and B is the second. If B passes away, the holdings in the joint account can be transferred to an account where A is the primary and single account holder and not to any other joint account of A.

Did you know?

• Once Zerodha receives the valid documents, the transmission process will be completed within 7 days.
• Lock-in shares will only be moved to the surviving holder(s) CDSL demat accounts.
• The surviving holder(s) can transmit securities to an account opened in their names only.
• Zerodha fetches the KYC of the clients as per SEBI's requirements.
• A photocopy of the death certificate can be considered if it is available on the government website. Clients can share the government website link where the death certificate can be viewed or downloaded by creating a ticket.