How much time does it take to process a withdrawal request?
Fund withdrawal requests are processed at cut-off times, as shown in the table below. If the request is placed
before
the cut-off time, the funds are typically credited to the bank account within 24 hours
of the cut-off time.
If the request is placed
after
the cut-off time, it takes an additional working day (up to 48 hours in total) for the funds to be credited to the bank account.
Withdrawal day | Cut-off time for equity, FO, currency | Cut-off time for commodity |
Weekdays (Mon-Fri) | 10:00 PM | 8:00 AM |
Saturday | 4:30 PM | 4:00 PM |
Sunday and public holidays | Withdrawal is processed on the next working day. | Withdrawal is processed on the next working day. |
Create a ticket
if the funds have still not been received.
Did you know?
- The Recent withdrawals section will now include a reference number for Equity payouts.
- If a client has not traded during the day, has no open positions and has sufficient balance on the day of withdrawal, the withdrawal request will be processed on the same day. If the request is placed before 6 PM, funds will be credited to the bank account on the same day. However, if the request is placed after 6 PM, the funds will be credited on the next day.
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