What should I do if I forget my user ID?
Follow these steps on Kite web and app to recover the user ID:
- Click on Forgot user ID or password?
- Select I forgot my user ID and enter your PAN.
- Select E-mail to receive the reset link or SMS to receive OTP.
- If Email is selected - A reset link will be sent to the registered email address along with the user ID. The reset link will be valid for 5 minutes.
- If SMS is selected - An OTP will be sent to the registered mobile number along with the user ID, using which the password and PIN can be reset.