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What is the procedure to open an account as a mentally challenged person or someone with multiple disorders at Zerodha?

Mentally challenged clients or clients with multiple disorders cannot open an account online.

To open an account, the following documents must be signed and submitted by the guardian on behalf of the client in the presence of the Zerodha representative:

Application form

Supporting Documents

  • Disability certificate from the Department of Empowerment of Persons with Disabilities. The certificate must state the percentage of disability.
  • Notarised and self-attested copy of the certificate of guardianship.
  • Passport-size photographs of the client and the guardian to affix and sign across on the applications.
  • Self-attested PAN copies of the client and guardian with the signature under Applicant signature.
  • Self-attested address proofs of the client and guardian. Any one of the following documents: Driving licence, voter ID, passport, Aadhaar card. If an Aadhaar is being submitted as proof, ensure that a masked Aadhaar is submitted, To learn how to get the masked Aadhaar, see How to download masked Aadhaar?
  • A bank account proof in the client's name. The bank proof can be one of the following: A personalised cancelled cheque with the name printed on it, bank statement, bank passbook copy with the bank account number, bank logo, seal, MICR, and IFSC code clearly visible.

Follow these instructions while filling up the account opening forms:

  • Notary or doctor's attestation is required on the top right-hand corner of the Zerodha logo on the KYC page and on the PAN and address proof. Fill in all the details, including witness details, on the declaration form.
  • The Risk Disclosure Document (RDD) should have the signature of the person who has done the documentation on behalf of the client and the name and signature of the witness to the documentation. The implications of the RDD must be explained in vernacular language (PDF) as well, and the RDD must be signed in the client's vernacular language.

To schedule a visit from the Zerodha representative, create a ticket from the registered email ID.

There are no charges for the Zerodha representative visiting the client’s residence. The account will be opened in 72 working hours once the forms are delivered to the head office.

Need help? Call on 080 4719 2020 or 080 7117 5337 or create a ticket.