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Why is there a delay in receiving the IPO mandate on the UPI app?

After submitting the IPO application, the mandate request is sent by the National Payments Corporation of India (NPCI). If the mandate request is not received within an hour of a successful application submission, it is advisable to delete and resubmit the application.

However, before re-submitting, check the following:

  • If the correct UPI ID was entered.
  • If the UPI app is updated to the latest available version.
  • If the UPI app and bank support IPO bids. Visit
  • If the mandate request was received, but there was no notification on the UPI app.

Sometimes, it might take until the close of the day for the mandate to arrive, and the status may not reflect on Kite. As long as the funds are held in the bank for a valid application, the registrar and transfer agent (RTA) will assess the bid for allotment.