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Why can the Coin mandate registration not be completed?

If the browsers default pop-up blocker is enabled, the page for creating mandates may not load. To disable the popup blocker, follow these steps:

Chrome app Android

  1. Click on (Context menu button).
  2. Click on Settings.
  3. Tap on Site settings.
  4. Tap on Pop-ups and redirects.
  5. Toggle the button to allow pop-ups.


Chrome web

  1. Click on (Context menu button).
  2. Click on Settings.
  3. Click on Privacy and security.
  4. Click on Pop-ups and redirects.
  5. Click on Sites can send pop-ups and use redirects.


To learn how to enable pop up on Mozilla, visit support.mozilla.org/en-US/kb/pop-blocker-settings-exceptions-troubleshooting.