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Why am I not receiving SMS and email trade alerts from the exchanges?

This typically happens when the mobile number registered with Zerodha is incorrect. You can verify your mobile number on the Personal section of Console by visiting console.zerodha.com/account.

If your number is incorrect, you can change your registered number. See How do I change my registered mobile number and email id with Zerodha?

If you have your mobile number on DND, you may not receive the trade alerts.

If the number is correct and you still don’t receive trade alerts, you can verify the trades on exchange websites and also write to them requesting alerts for trades. The contact details for exchanges:
NSE: nseindia.com/contact/corporate-office
BSE: bseindia.com/static/about/contact_us.aspx
MCX: mcxindia.com/contact-us/department-contacts