How to change the registered email ID and mobile number with Zerodha?

The email ID can be changed online on Console. However, only Indian residents and NRIs with Indian mobile numbers can change the mobile number on Console. Non-individual account holders (company, partnership, LLP or HUF) and clients whose mobile number is not linked with Aadhaar can only change their contact details offline.

Indian mobile number

To update the contact details on Console, follow these steps:

1. Log in to console.zerodha.com/account/personal.
2. Click on the edit icon.
3. Click on the checkbox and click on Continue.
   
4. Enter the new email id or phone number and click on Continue.
5. Enter the OTP and click on Verify. If the OTP verification fails, retry after 5 minutes.
6. Complete the In-Person Verification (IPV). For minor accounts, the guardian must complete the IPV. To learn more about IPV, see What is In-Person Verification (IPV), and why is it required?
7. Click on Proceed and then on Sign now.
8. Click on the checkbox, enter the Aadhaar number and click on Send OTP. For minor accounts, enter the guardian's Aadhaar number.
9. Enter the OTP and click on Verify OTP.

International mobile number

To change the registered mobile number to an international mobile number in an NRI account, follow these steps:

1. Print the account modification form and KYC forms (PDF).
2. Mention the existing details and the new details that are to be updated. The signature on the forms must match the signature provided while opening an account. To learn how to view the documents submitted while opening an account, see How can the provided documents be checked after the account is opened? If the Aadhaar details are mentioned ensure that a masked Aadhaar is submitted. To learn how to get the masked Aadhaar, see How to download masked Aadhaar?
3. Scan the forms.
4. eSign the form and submit it by creating a ticket. To learn how to eSign, see How to eSign documents?

Sample copy of esigned account modification form (PDF).

NRIs who cannot esign must courier the account modification and KYC forms to:

Zerodha Customer Support Centre,
680, Fortuna 1, 15th Cross Road,
8th Main Road, 2nd Phase, J. P. Nagar,
Bengaluru, Karnataka, 560078

Sample copy of the account modification form that must be couriered (PDF).

Offline

Non-individual account holders (company, partnership, LLP, or HUF) and clients whose mobile number is not linked with Aadhaar can only change their contact details offline. The authorised person/Karta must sign and seal the account modification and KYC forms for non-individual account holders to change their contact details.

To change the contact details, follow these steps:

1. Individual clients can print this account modification and and CDSL KYC form (PDF). Non-individual clients can print this account modification and CDSL KYC form (PDF).
2. Mention the existing details and the new details that are to be updated. The signature on the forms must match the signature provided while opening an account. To learn how to view the signature submitted while opening an account, see How can the provided documents be checked after the account is opened? If the Aadhaar details are mentioned ensure that a masked Aadhaar is submitted. To learn how to get the masked Aadhaar, see How to download masked Aadhaar?
   
3. Courier it to Zerodha's office:
   
   Zerodha Customer Support Centre,
   680, Fortuna 1, 15th Cross Road,
   8th Main Road, 2nd Phase, J. P. Nagar,
   Bengaluru, Karnataka, 560078
   
   
4. Once the document is validated, an email is sent with the link to complete the In-Person Verification (IPV). The IPV must be done by the authorised person. See, What is In-Person Verification (IPV), and why is it required?

Please refer to the filled-out sample company, partnership, LLP (PDF), HUF (PDF), and individual account modification and KYC forms (PDF).

There are no charges for changing the contact details. The new contact details are updated within 24 working hours, and a confirmation email is sent.

Did you know?

• Clients may receive an email and SMS from CVLKRA  with validation instructions if the contact details are modified. To learn more, see Why was an email and SMS sent by CVLKRA informing about email address validation?
• If any other information needs to be modified offline, supporting documents must be provided.