Search for an answer or browse help topics to create a ticket
View all categories

How long does it take to open an account, and where can the account opening status be tracked?

If a demat account is opened for the first time, or if the client chooses to update their KYC details in the account opening flow, the KYC details have to be verified by the KRA before the account is opened as per SEBI guidelines (WEB). KRA can take up to 48 hours to verify the KYC details, which could lead to a delay in the account opening.

If the KYC information is not approved by the KRA, Zerodha will send an email explaining why and how the problem can be fixed. See Why was the account opening application put on hold? The login credentials will be sent to the registered email once the account is opened.

If the account opening is delayed for more than 72 hours, please create a ticket.

To track the account opening status, log in to signup.zerodha.com.