Why is a CKYC error being displayed while applying for Loans against securities?
This error is displayed if there is a discrepancy in the records of PAN, Aadhaar, email, or mobile number in the Central KYC (CKYC) database. CKYC serves as the central repository for KYC information, where all financial institutions under the regulation of SEBI, RBI, IRDA, and PFRDA upload their data. Once clients complete their KYC process with a financial institution, they are assigned a CKYC number, which is required during the sign-up process at Zerodha Capital.
Please create a ticket, and Zerodha Capital will resolve the issue within five days.