Your buy average can show as N/A for these reasons:
- If you transferred shares from another broker to Zerodha, you must manually enter the buy average on Console.
- If your stock is undergoing a corporate action like a bonus or split, the buy average will need to be adjusted. The system automatically updates the buy average within a few days from the record date.
- If you partially sell your holding and only bonus stocks remain. Your buy average follows the First In, First Out (FIFO) method, where you sell the stocks you purchased first. If you sell all your originally purchased stocks and hold only bonus stocks, your buy average and invested value show as N/A on Kite web and 0 on Kite app because bonus stocks are credited at zero cost and have no invested value.
- If you received the stock via Employee Stock Ownership Plan (ESOP) or an off-market transaction, you must manually enter the buy average on Console.