Search for an answer or browse help topics to create a ticket


Show moreless
View all categories

Why is the page blank after opening a chart on Kite app?

This issue can occur if the Android System Webview is not updated. To update, follow these steps:

  1. Search for Android System WebView on Playstore and update it to the latest version.

2. Search for a default browser and make sure to update it to the latest version. In most cases, the default browser is Google Chrome.

To ensure compatibility with the latest browser updates on iOS, it is necessary to update the operating system to a version that supports them. Updating the operating system is the only way to update the browser on iOS. If these troubleshooting step does not resolve the issue, try clearing the Kite app data. To know the steps to clear the data, see How to clear the Kite app data?

If the issue persists, create a ticket.