The error Primary bank change cannot be processed online for your account. Please initiate request offline is displayed for the following Zerodha accounts:
- An individual account with a mobile number or email ID not linked to Aadhaar: Courier the account modification form (PDF) and the bank proof 1 to Zerodha. Sample copy (PDF).
- An Individual account linked with a proprietorship bank account: Courier the account modification form (PDF), banker's letter (PDF) and bank proof 1 to Zerodha. Sample copy (PDF).
- Joint Zerodha account: Courier the account modification form (PDF) and the bank proof 1 to Zerodha. All the account holders must sign the form. Sample copy (PDF).
- Clients who do not have a Zerodha demat account: Courier the account modification form (PDF) and the bank proof 1 to Zerodha.
- NRE and NRO -PIS account: Courier the account modification form (PDF), self-attested new PIS letter and the self-attested PIS bank proof 1 to Zerodha. Sample copy (PDF).
- Non-individual accounts (HUF, corporate, partnership, Limited liability partnership, AOP, trust): Courier the account modification form (PDF) and the bank proof 1 signed by the authorised signatory with seal and stamp to Zerodha. Sample HUF (PDF), corporate (PDF), partnership (PDF), LLP (PDF) forms.
Ensure that your signature on the documents matches your signature in your Zerodha account.
Courier your documents to:
Zerodha Customer Support Centre
192A 4th Floor,
Kalyani Vista, 3rd Main Road,
JP Nagar 4th Phase,
Bengaluru, 560076
If you have a secondary demat account with Zerodha, any changes made to your primary account will not automatically apply to the secondary account. To modify details in your secondary demat account, you'll need to complete the offline modification process.
Processing timeline and charges
Zerodha will link your new primary bank within 72 hours, and you will receive a confirmation email. You will pay ₹25 + GST to change your primary bank account. You can link a maximum of three bank accounts to your trading account: one primary and two secondary.
Note
1 Bankproof can be any one of the following:
- Personalised cancelled cheque with the name printed on the cheque leaf.
- Self-attested bank statement with the IFSC and MICR clearly visible.
- Self-attested bank passbook.
Did you know? You cannot link PayTM payments bank to your Zerodha account.