How can I create a ticket or raise a complaint at Zerodha?

A complaint can be raised by creating a ticket on Zerodha’s support portal. To create a ticket, follow these steps:

1. Search for the appropriate article on support.zerodha.com.
2. Click on the Create ticket button at the bottom.
3. Select Yes from the drop-down menu for the question If you have a Zerodha account, we can help you more effectively. Would you like to log in?
4. Login with the Zerodha credentials.
5. Enter the query details under Describe your issue in detail.
6. Click on Choose file if a file is to be attached.
7. Click on Create Ticket.

To raise a ticket without the Zerodha credentials, see Can a ticket be created without logging in to the Zerodha account?

To upload multiple files while creating a ticket, follow the steps below:

1. Click on the Choose files button.
2. Press the Ctrl button(or Cmd on Apple devices) on the keyboard and keep it pressed. Select the files by clicking on the files using the mouse.
3. Click on Open .

Did you know?

• The number of files selected can be viewed next to the Choose files button.
• A maximum of 6 files can be attached.
• The file size of each file should not be greater than 5 MB.