What is a support code, and why is it required to reach Zerodha’s support desk?
Support code is a four-digit identifier used to authenticate client identity before connecting with our support desk through call.
To access support code on Kite app, follow these steps.
- Tap on user ID.
- Tap on Profile.
- Tap on Manage account.
- Tap on View under Support code.
To access the support code on Kite web
- Click on My profile.
- Click on View.
- Click on View under Support code.
To access the support code on Console, you can visit console.zerodha.com/account/personal, and click on View.
Clients calling from an unregistered number are asked to enter the registered phone number followed by the support code. For example, if the registered phone number is 9XXXXXXXXX and the Support code is 0007, one must enter 9XXXXXXXXX0007 when prompted.