The error is displayed in the following scenarios:
-
When your PAN is mapped to a resident individual account opening process:
Your PAN must be unmapped from the resident individual account opening process. To unmap your PAN, create a ticket with your PAN, email and registered phone number. Your PAN will be unmapped after 48 hours, after which you can create an account by visiting
nri.zerodha.com/login#signup.
- When you already have a resident individual account: In such cases, clients are requested to convert their resident account to an NRI account.
- When opening a minor account with incorrect PAN: If you are opening a minor account, ensure you enter the child's PAN, not the parent's PAN. The minor account must be registered under the minor's PAN.