The error is displayed in the following scenarios:
-
If your PAN is mapped with the resident individual account opening process:
Your PAN must be unmapped from the resident individual account opening process. To unmap your PAN, create a ticket with your PAN, email and registered phone number. Your PAN will be unmapped after 48 hours, after which you can create an account by visiting
nri.zerodha.com/login#signup.
- If you have a resident individual account: In such cases, clients are requested to convert their resident account to an NRI account.