It is recommended to use Google Chrome to complete the IPV.
In-Person Verification (IPV) is the process of verifying that the person opening the account and the documents submitted are of the same person. As per regulations, brokers can perform this verification through video.
To complete your IPV:
- Visit signup.zerodha.com/ipv.
- You will see a 4-digit OTP generated on your screen.
-
Enable your camera
and show the OTP while ensuring you remain clearly visible.
Important guidelines for IPV
You must ensure that only you (the account holder) are present during the IPV. Your IPV will be rejected if anyone else is present.
You do not need to show the 4-digit code during IPV when opening a secondary demat account or updating your contact details.
Special cases
- Minor accounts: Both the guardian and the minor must be present during the IPV. https://support.zerodha.com/category/your-zerodha-account/your-profile/kyc-re-activation/articles/what-is-know-your-customer-kyc-how-can-i-check-my-kyc-status
- Joint accounts: Each account holder must use the mobile number mentioned in the KYC forms to complete their own IPV.