Why are the saved views not visible on ChartIQ?
The saved views are not visible due to the following reasons:
- The preferences are not saved:
After adding the views, they must be saved by clicking on Save preferences; otherwise, the preferences will not be saved.
- The views are deleted from the account:
The methods to delete views are as follows:
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- Click on Views and then on the close button to delete individual views.
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- Clicking on Clear preferences under Layout will remove all saved views, and preferences settings will be reset to default.
- The page may not have loaded correctly:
The saved views might not be visible as the page may not have loaded correctly. In such a case, do a hard refresh (CTRL+SHIFT+R) and re-check.
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