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Why is an 'Invalid App Code' error displayed on Kite?

An Invalid App Code error will be displayed on Kite even if the correct app code is entered if the time on the devices is not in sync.

To sync the time on the devices, follow these steps:

On Windows

  1. Click on Settings.
  2. Click on Time & Language.
  3. Toggle the Set the time automatically button.
  4. Click on Sync now.

On Android

  1. Go to Settings.
  2. Tap on Date & time.
  3. Tap on Network provided time.

On iOS

  1. Go to Settings.
  2. Tap on General.
  3. Tap on Date & Time.
  4. Toggle the Set Automatically button.