How to reset the password on Kite web?

To reset the password on Kite web, follow these steps:

1. Click on Forgot user ID or password?
2. Select I remember my user ID, or I forgot my user ID .
3. Enter the User ID and PAN.
4. Select Receive OTP on E-mail or SMS. If e-mail is selected, enter the registered email ID and captcha and click on Reset. If SMS is selected, enter the registered mobile number and captcha and click on Reset.
   
5. Enter the OTP and click on Continue.
6. Enter the new password and click on Continue.
7. Setup 2Factor security by selecting method 1 (recommended) or 2.
   
   7.1 Method 1: Click on Login to Kite Web and enter the App Code. To learn more, see What is an App Code and why is it displayed on Kite app?
   7.2 Method 2: Scan the QR code using an external authenticator app to generate Time-based One-Time Password (TOTP) codes to login to Kite Web. To learn more about TOTP, see How to set up Time-based OTP (TOTP) to log in to Kite?

If there’s an error, Invalid account credentials. N attempts remain error, ensure that the correct User ID, PAN, registered email ID, or mobile number is entered. If the client cannot remember the registered email address or phone number, they will have to update them by creating a ticket with the e-signed account modification form (PDF) before resetting the password. See How to esSign documents?