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Why am I unable to download/install Kite from the Google Play Store?

The following are the reasons why there are issues with downloading and installing Kite and ways to solve them:

Reason Solution
Slow internet Connect to an alternate internet network
Issues with Play Store Try closing and reopening the Play Store to try again.
Issues with the handset Reboot your handset and try installing again.
Error with data cache Clear the Play Store data from your phone settings, re-login, and try again. To clear the data, go to Settings> Applications > Play store> Storage & cache> Clear storage as shown below:

If the issue persists, please create a ticket .