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How to fix the Connection error when the Manage account tab on the Kite app is opened?

If you're facing a connection error when you click on the manage account tab on the Kite app, you will have to clear the app data from the Kite app.

To solve this issue, follow these steps:

On Android

  1. Go to Phone Settings.
  2. Go to the Installed Apps.
  3. Tap on Kite.
  4. Tap on Storage.
  5. Tap on the Clear Data option.
  6. Re-login to Kite.

For iOS.

Reinstall the app and log in again.

Did you know? Clients can log in to, click on the Account tab and view the detailed profile information.