Search for an answer or browse help topics to create a ticket

Featured

Show moreless
View all categories

How to change the registered email ID and mobile number with Zerodha?

The email ID can be changed online on Console. However, only Indian residents and NRIs with Indian mobile numbers can change the mobile number on Console. Non-individual account holders (company, partnership, LLP or HUF) and clients whose mobile number is not linked with Aadhaar can only change their contact details offline.

Indian mobile number

To update the contact details on Console, follow these steps:

  1. Log in to console.zerodha.com/account/personal.
  2. Click on the edit icon.
  3. Click on the checkbox and click on Continue.
  4. Enter the new email id or phone number and click on Continue.
  5. Enter the OTP and click on Verify. If the OTP verification fails, retry after 5 minutes.
  6. Complete the In-Person Verification (IPV). To learn more about IPV, see What is In-Person Verification (IPV), and why is it required?
  7. Click on Proceed and then on Sign now.
  8. Click on the checkbox, enter the Aadhaar number and click on Send OTP.
  9. Enter the OTP and click on Verify OTP.


International mobile number

To change the registered mobile number to an international mobile number in an NRI account, follow these steps:

  1. Print the account modification form and KYC forms (PDF).
  2. Mention the existing details and the new details that are to be updated. The signature on the forms must match the signature provided while opening an account. To learn how to view the documents submitted while opening an account, see How can the provided documents be checked after the account is opened?
  3. Scan the forms.
  4. eSign the form and submit it by creating a ticket. To learn how to eSign, see How to eSign documents?

Sample copy of esigned account modification form (PDF).

NRIs who cannot esign must courier the account modification and KYC forms to:

Zerodha,
153/154, 4th Cross, J.P Nagar 4th Phase,
Opp. Clarence Public School,
Bengaluru - 560078

Sample copy of the account modification form that must be couriered (PDF).

Non-individual accounts

For non-individual account holders (company, partnership, LLP or HUF) to change the contact details, the authorised person/Karta must sign and seal the account modification and KYC forms. To change the contact details, follow these steps:

  1. Print the account modification form (PDF) and KYC form (PDF).
  2. Mention the existing details and the new details that are to be updated. The signature on the forms must match the signature provided while opening an account. To learn how to view the signature submitted while opening an account, see How can the provided documents be checked after the account is opened?
  3. Courier it to Zerodha Head office:
    Zerodha,
    153/154, 4th Cross, J.P Nagar 4th Phase,
    Opp. Clarence Public School,
    Bengaluru - 560078
  4. Once the document is validated, an email is sent with the link to complete the In-Person Verification (IPV). The IPV must be done by the authorised person. See, What is In-Person Verification (IPV), and why is it required?

Refer to the filled sample company, partnership, LLP (PDF) and HUF account modification forms (PDF).

There are no charges for changing the contact details. The new contact details are updated within 24 working hours, and a confirmation email is sent.

Did you know? Clients may receive an email and SMS from CVLKRA  with validation instructions if the contact details are modified. To learn more, see Why was an email and SMS sent by CVLKRA informing about email address validation?