How to reset the password on the Kite app?

To reset the password on the Kite app, follow these steps:

1. Tap on Forgot user ID or password?
2. Enter the User ID and PAN.
3. Select Receive on E-mail or SMS. If E-mail is selected, enter the registered email ID and captcha and click on Reset. If SMS is selected, enter the registered mobile number and captcha and click on Reset.
4. Enter the OTP and click on Continue.
5. Enter the new password and click on Continue.
6. The Setup 2FA security page will show up. Method 1 is to log in to Kite web, whereas Method 2, i.e. external authenticator, can be used to set up TOTP.
7. If the client is using SMS/email OTP to log in to the Kite app instead of TOTP, simply tap on Login to Kite web under Method 1 and log in with the new password.