Search for an answer or browse help topics to create a ticket

Featured

Show moreless
View all categories

Why am I not able to see the shares I’ve purchased on Kite and Console?

Shares may not show in your account (on Kite or Console) for one of the following reasons.

Reason Details
Delisting of shares Stocks disabled from trading by the exchanges will not be visible on Kite for trading. You can still see them in your portfolio on Console.
See What does delisting of a stock mean?
Short delivery Sometimes the exchange is unable to deliver the shares you have purchased to your demat account.
See What is short delivery and what are its consequences?
Stock split Stocks can undergo splits after which it takes up to 2 working days to be credited to your demat account.
See Why does stock split affect holdings?
Trade to trade stocks Trade to Trade (T2T) stocks will not be visible in your holdings until the settlement date or T+2 day.
See What are trade to trade ot T2T stocks?
Shares are pledged Shares that are pledged for margin for intraday or F&O trades will not be visible on Kite for trading. You can still see them in your portfolio on Console.
See What is pledging?
Shares transferred or gifted On transfer or gifting of shares, stocks won’t be visible on Kite and Console.
Suspended stocks Stocks can be suspended by the exchanges from trading for various reasons. They will not be visible on Kite for trading. You can still see them in your portfolio on Console.
Graded Surveillance Measure (GSM) Stage 3 and above Stocks can sometimes be categorized as GSM Stage 3 and above will not be visible on Kite for trading. You can still see them in your portfolio on Console.
See What does GSM mean? and List of GSM Stocks.
Quantity freeze by statutory bodies Stocks frozen by SEBI, exchanges, income-tax department etc., will not be visible on Kite for trading. You can still see them in your portfolio on Console.

If you still need help, please create a ticket .