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Why have I received a lower amount of payout than what I requested?

The payout amount could be lower than the requested payout because the withdrawable balance (See What is withdrawable balance on Console? ) can reduce post end of the day process when the charges and net obligation (any trading losses) for the day are debited from the account. The end of day process typically happens between 5 PM to 9 PM and is dependent on the time exchanges share the end of the day files.

Did you know?

  • If you place a withdrawal request for an amount higher than the withdrawable balance, the available withdrawable balance will be credited to your bank account.

Example Scenario

    1. You place a withdrawal request for ₹12,000 at 10:00 AM.
    2. Post our end of day processes, if the withdrawable amount is ₹9000, this is the amount credited to your bank account.
  • While the funds deposited to the trading account during the day are available for trading immediately, they can only be withdrawn the next day owing to the end of the day settlement and reconciliation processes because of which your payout amount could be lower.