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Why have I received a lower amount of payout than what I requested?

If you've placed a payout request for an amount higher than your actual withdrawable balance , the payout will be processed for the "withdrawable balance" in your account.

You will be informed of the processed amount via an SMS to your registered mobile number.

Here's an example to help you understand better:

You have placed a withdrawal request for Rs.12,000 while your withdrawable balance is only Rs.9000.

In such a case, a payout of Rs.9000 will be processed and credited to your Bank account.