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Why is the payout amount less than what was requested?

The payout amount could be lower than the requested payout because the withdrawable balance can reduce post end of the day process when the charges and net obligation (any trading losses) for the day are debited from the account. The end of day process typically happens between 5 PM and 9 PM and is dependent on the time exchanges share the end of the day files. To learn more about withdrawable balance, see What is the withdrawable balance?

Did you know?

  • If a withdrawal request for an amount higher than the withdrawable balance is placed, the available withdrawable balance will be credited to the bank account.

Example Scenario

    1. A withdrawal request is placed for ₹12,000 at 10:00 AM.
    2. Post the end of day processes, if the withdrawable amount is ₹9000, it will get credited to the bank account.
  • While the funds deposited to the trading account during the day are available for trading immediately, they can only be withdrawn the next day owing to the end of the day settlement and reconciliation processes because of which the payout amount could be lower.