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Why are dividends not credited and what should shareholders do in order to get them?

The Registrar and Transfer Agents (RTA) appointed by companies are responsible for processing dividend payments. Zerodha does not receive any details about the dividend being credited to the shareholders. Shareholders who are eligible for the dividends but have not received them can contact the RTA. The details of the RTA’s of a company can be found on NSE and BSE.


  1. Visit
  2. Search for the company.
  3. Click on Corporate information.
  4. Click on Company Directory and then Transfer Agent Details.


  1. Visit
  2. Search for the company.
  3. Click on Corp Information and scroll down to find the registrars details.

All the current and upcoming corporate actions can be tracked on this list (DOC).

Did you know? If the dividend credit is unsuccessful for any reason, the company's RTA will issue a dividend warrant and courier it to the investor's registered postal address. The investor can deposit the warrant into their bank account and encash it.