Search for an answer or browse help topics to create a ticket


Show moreless
View all categories

Why does logging into the Kite app log out from the Kite web?

A user can maintain one login session on Kite mobile and another one on Kite web simultaneously. However, due to exchange guidelines on trading platforms, multiple login sessions on Kite (i.e. more than one Kite app and one Kite web session) cannot be maintained.

If a user logs in to a second device (either for Kite web or mobile) while an existing session is active, the previously active login will be cleared, and the user will be logged out.