Why was a notification sent for logging into Kite on a new device?
A notification is sent to the registered email ID and to the current device as soon as the correct password is entered on a new device before the 2FA is entered.
This notification informs the user that their login credentials have been entered on a new device. In case of an unrecognised login, the password must be changed immediately to prevent the account from being compromised.
To learn how to change the password on the Kite app, see How to reset the password on the Kite app? To learn how to change the password on Kite web, see How to reset the password on Kite web?
Did you know?
- As per the NSE circular (PDF), brokers are required to store and share with the exchange details of the device used to place, modify and cancel orders.
- Kite web sessions on different web browsers are treated as separate devices.
- Users can also enable Time-based OTP for additional security. See How to set up Time-based OTP (TOTP) to log in to Kite?