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How to reset the password on the Kite app?

To reset the password on the Kite app, follow these steps:

  1. Tap on Forgot user ID or password?
  2. Enter the User ID and PAN.
  3. Select Receive on Email or SMS, enter the email ID and captcha, and tap on Reset.
  4. If SMS is selected, enter the OTP received and if Email is selected, tap on the reset link received on email to reset the password.
  5. Enter the new password and click on Continue.
  6. The Setup 2FA security page will show up. Method 1 is to log in to Kite web, whereas Method 2, i.e. external authenticator, can be used to set up TOTP.
  7. If the client is using SMS/email OTP to log in to the Kite app instead of TOTP, simply tap on Login to Kite web under Method 1 and log in with the new password.