General profile related questions
- What is a Basic Service demat Account?
- Can Zerodha delete client data on request?
- How do I close my Zerodha account?
- How to verify if a call is officially from Zerodha?
- I received an email from Zerodha requesting clarity on my trades. What do I do?
- How do I remotely revoke access to apps logged in via Kite?
- I am getting a lot of unsolicited stocks tips SMS messages ever since I opened a trading account, how do I stop these?
- Can the demat account be closed while keeping the trading account open?
- Can I add another person to my trading account?
- How long does it take to reach a customer support executive via call at Zerodha?
- Why is the name on my Zerodha account different than on the documents I've submitted?
Mail related queries
- I received an email stating my account is inactive and I need to renew my KYC. How do I do that?
- I received an email from Zerodha asking me to re-submit certain documents. What should I do?
- Why do I receive a statement of accounts every week?
- Why am I not receiving emails from Zerodha?
- Why was an SMS and email sent by CDSL informing about the block mechanism for payin of securities?
- Why was an email and SMS sent by the clearing corporation informing about the allocation of funds?
- Why can’t users register with a Rediffmail email address for their Zerodha accounts?
- Why does the exchanges send an SMS and an email regarding the funds and securities balance every week?
- How do I add my employer's email address to my account?
- Why did I receive an email from Zerodha asking me to provide a mobile number and email id for second and/or third holders?
- I received an email asking me to provide 6 Mandatory KYC details and update my income range for my trading and demat account. How do I update these?
KYC & Re-activation
- How can I update my KYC details on Digilocker?
- Why did Zerodha send an email asking for KYC information?
- How do I reactivate my Zerodha account?
- What is Know Your Customer(KYC)? How can I check my KYC status?
- What is the procedure to reactivate my account?
- Where can I find my CKYC number?
- I had completed my KYC when I opened my bank account, why do I have to redo the same while opening account with Zerodha?
- Ticket creation
- Power of Attorney (POA)
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