• General profile related questions
  • Why is the name on my Zerodha account different than on the documents I've submitted?
  • I am getting a lot of unsolicited stocks tips SMS messages ever since I opened a trading account, how do I stop these?
  • Can I add another person to my trading account?
  • How does the transfer of my demat account from Zerodha Securities Pvt. Ltd. to Zerodha Broking Limited effect me?
  • How long does it take to reach a customer support executive via call at Zerodha?
  • Can I close my demat account and keep my trading account open?
  • How do I close my Zerodha account?
• KYC & Re-activation
  • How do I reactivate my Zerodha account?
  • What is the procedure to reactivate my account?
  • What is Know Your Customer(KYC)? How can I check my KYC status?
  • Where can I find my CKYC number?
  • I had completed my KYC when I opened my bank account, why do I have to redo the same while opening account with Zerodha?
• Mail related queries
  • I received an email from Zerodha asking me to re-submit certain documents. What should I do?
  • Why do I receive a statement of accounts every week?
  • I received an email stating my account is inactive and I need to renew my KYC. How do I do that?
  • How do I add my employer's email address to my account?
  • Why do I get an SMS and Email regarding funds and securities from the exchanges every month?
  • I received an email asking me to provide 6 Mandatory KYC details and update my income range for my trading and demat account. How do I update these?
• Power of Attorney (POA)
  • How can I revoke the POA mapped to Zerodha?
  • How do I sell shares without a POA?
• Ticket creation
  • Can I create a ticket after my account has been closed?
  • How do I place a complaint at Zerodha?
  • How do I create a ticket on the Support Portal without logging in?

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