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Profile
  1. Where can I find my Zerodha account details?
  2. How to change the name in the Zerodha account?
  3. What is a Basic Service demat Account?
  4. How to close my Zerodha account?
  5. How to verify if a call is officially from Zerodha?
  6. Secondary demat account - FAQs
  7. How can unsolicited stock tips SMS be stopped?
  8. Why did Zerodha send an email requesting clarity on trades?
  9. What is the policy regarding client passwords at Zerodha?
  10. Can Zerodha combine all their apps into one universal Zerodha app?
  11. How to stay updated on important circulars, market holidays and general updates?
  12. Investor Education and Protection Fund (IEPF) FAQs
  13. Where to place support requests for the Orbis account?
  14. How long does it take to reach a customer support executive via call at Zerodha?
  15. Can I add another person to my trading account?
  16. Can Zerodha delete client data on request?
  17. What are the official social media handles of Zerodha?
  18. Does Zerodha share customer data with regulatory tech companies?
  19. How to revoke access to apps logged in via Kite?
  20. Does Zerodha call clients seeking personal, sensitive information or ask for funds to be transferred to a specific bank account?
  21. Where can I read Zerodha's policies and procedures?
  22. How to freeze or unfreeze the stocks in the demat account?
  23. Why is my demat account frozen?

Email & SMS
  1. How to verify if the email from Zerodha is genuine?
  2. Why does Zerodha email a weekly statement?
  3. Why did Zerodha send an email requesting certain documents to be resubmitted?
  4. Why did Zerodha send an email requesting KYC details to be updated?
  5. Does Zerodha send SMS alerts or notifications for trades?
  6. Why did Zerodha send an email to authorise holdings?
  7. Why did the KYC Registration Agency (KRA) send an email and SMS informing about KYC details validation?
  8. Why does Zerodha not allow users to register with Rediffmail email IDs?
  9. Why was an email and SMS sent by the clearing corporation informing about the allocation of funds?
  10. Why did Zerodha send an email asking to update the Tax Identification Number (TIN)?
  11. Why do exchanges send a weekly SMS and email regarding funds and securities balances?
  12. Why am I not receiving emails from Zerodha?
  13. Why were an SMS and email sent by CDSL informing about the blocking mechanism for payin of securities?
  14. How to add an employer's email address to a Zerodha account?
  15. Why did Zerodha send an email stating the mobile number is blocked?
  16. Why did Zerodha send an email asking for bank proof?
  17. How to set a reminder for an economic event?
  18. Why did I receive an email about a login from a different city?
  19. Why did I receive an email saying my IP address was shared with other devices?
  20. Why did Zerodha send an email stating multiple accounts have been created using the same mobile number or email ID?
  21. Why did Zerodha send an email seeking clarification for the reversal trades?
  22. How to update the resident status of PAN for an NRI & PIO account?
  23. Why was a notification sent for logging into Kite on a new device?
  24. Why was a notification sent for entering multiple incorrect Two Factor Authentication (2FA)?

KYC & Re-activation
  1. How to reactivate my Zerodha account?
  2. What is Know Your Customer (KYC), and how can the KYC status be checked?
  3. Who are Clients of Special Category (CSC), and when must they provide income proof?
  4. What is the CKYC number, and where can I find it?
  5. What is Financial Action Task Force (FATF) list?
  6. How to update the KYC details on Digilocker?
  7. Why does Zerodha ask to redo KYC while opening an account, even though it was done while opening the bank account?
  8. How can a voluntarily deactivated Zerodha account be reactivated?
  9. Why did Zerodha send an email asking for additional documents?
  10. Why did Zerodha send an email asking for KYC information?

Ticket creation
  1. How can I create a ticket or raise a complaint at Zerodha?
  2. How to attach files while responding to a ticket?
  3. How to attach files larger than 5MB on a ticket?
  4. How to track complaints or tickets at Zerodha?
  5. Is it possible to create a ticket after the Zerodha account has been closed?
  6. How to place an investor grievance complaint at Zerodha?
  7. Can I create a ticket without logging in to my Zerodha account?
  8. How to escalate a complaint at Zerodha?
  9. How to use ODR to resolve disputes with your broker or listed companies?

Demat Debit and Pledge Instruction (DDPI)
  1. What is Demat Debit and Pledge Instruction (DDPI), and how to activate it online and offline?
  2. How to avoid CDSL TPIN and OTP while selling securities in Zerodha?

Power of Attorney (POA)
  1. What is Power of Attorney (POA)?
  2. How to sell shares if POA or DDPI is not submitted?
  3. How to check if the POA or DDPI is active or inactive for an account?
  4. How to revoke the Power Of Attorney (POA) and Demat Debit and Pledge Instruction (DDPI) mapped to Zerodha?

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