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Why did Zerodha send an email stating multiple accounts have been created using the same mobile number or email ID?

As per the exchange circular (WEB), stock brokers must upload separate mobile numbers and email addresses for each client. However, if a client makes a written request, the broker can use the same mobile number or email address for the client's family. Family is restricted to the client, spouse, dependent children, and dependent parents.

To comply with the regulations, clients whose contact details are linked with multiple accounts must submit a declaration online or offline.

Example scenario

Mr X, his wife, and his parents have an account with Zerodha. The mobile number and or email ID linked to the wife's and parents' accounts belong to Mr X.  The wife and parents are required to submit the declaration.


  1. Print the declaration (PDF).
  2. Fill in the details. Sample copy (PDF).
  3. The signature on the forms must match the signature provided while opening an account. To learn how to view the documents submitted while opening an account, see How can the provided documents be checked after the account is opened?
  4. Scan the forms.
  5. eSign and submit the form by creating a ticket. To learn how to eSign, see How to eSign documents?


  1. Print the declaration (PDF).
  2. Fill in the details. Sample copy (PDF).
  3. Courier it to:
    153/154, 4th Cross, J.P Nagar 4th Phase,
    Opp. Clarence Public School,
    Bengaluru - 560078

Zerodha will update its records once the declaration is received.