Why is the money I added through an IMPS/NEFT transfer not reflecting in my trading account?
Funds added using NEFT take 2 to 10 hours to get credited to your Zerodha account while IMPS transactions start reflecting within 10 minutes of transfer.
If it has been longer than this period and the funds are not yet credited to your Zerodha Account, it is likely that you have transferred the funds from an unregistered/unmapped account. In this case, you'll need to give us the details as mentioned in this article along with the UTR/transaction reference no.
Another reason this could happen is if we haven't received your bank details from the remitting bank. If you have transferred funds from your registered bank account & the funds don't reflect in your trading account within the timeframes mentioned above, you can raise a ticket below and our customer support representative will help you out.
Please, attach the debited bank statement for quicker resolution.
Note: If you’re adding money using IMPS from HDFC Bank, or using IMPS/NEFT from any co-operative bank the funds will not automatically reflect in your trading account. You will need to send us the soft copy of the bank statement which shows a debit towards Zerodha account by raising a ticket below. We suggest you use UPI as an alternative in the above cases.