Why was an email sent alerting about a login from a different city?

If a client logs in from a new city or IP address, Zerodha will send an email and a mobile notification on the Kite app. This alert is sent to ensure that the client is notified of possible account breaches. The location is verified using the IP address from which the login request is made. As such, the client may also get this alert if they switch between using broadband and mobile networks with different IP addresses.

Since the location is determined using the client's IP address, it may be different from their physical location, even for a genuine login. In such cases, the client needs to click on the button below to verify the IP address on Google and compare this IP address with the one visible on the email alert. If they match, this mail can be ignored.

Verify my IP address