How to reactivate the Zerodha account?

As per NSE (PDF) and BSE (WEB) circulars, when there has been no trading activity for 12 consecutive months, exchanges consider the account inactive, and as part of additional due diligence, Zerodha marks such accounts for rekyc. The account can be reactivated by verifying the KYC details.

To reactivate the account, follow these steps:

1. Log in to signup.zerodha.com/rekyc.
2. Click on Continue with Kite.
3. Updating KYC:
   • If the details are correct, click on Proceed with same details.
   • If the address needs to be updated, click on Update details as per AADHAAR and then on Link your Digilocker with Zerodha. To learn how to update the address, see How can the address registered with Zerodha be changed online? An account modification charge of ₹25 + 18% GST is applicable for updating the change in the address.
   • If the KYC status is non-compliant and the account is blocked, click on Continue and update the details as per Aadhaar.
     
4. Upload income proof to trade in F&O (optional)¹.
5. Update the FATCA² declaration and click on Continue.
6. Complete the IPV³. See What is In-Person Verification (IPV), and why is it required?

The account will be reactivated within 24 - 48 hours of completing the above steps. However, the exchange may take additional time to enable the segments, once Zerodha approves the request.

The address can be changed online only if a mobile number is linked to the Aadhaar. If not, follow the offline process. See, What is the procedure for changing the address registered with Zerodha offline?

Dormant account holders will continue to receive cash and stock dividends. However, to participate in buybacks, OFS, rights issues, etc., the account must be reactivated by verifying the KYC details first.

Did you know? Even if IPO or corporate actions orders are placed, the account can still be marked dormant.

Note

¹NRIs are mandated to submit income proof while opening an account due to their classification as Clients of Special Category (CSC). To learn more, see Who are Clients of Special Category (CSC), and when must they provide income proof? Income proof for resident individual accounts can be any of the following:

• A bank statement with the bank logo and seal in the name of the Zerodha account holder for the last 6 months with an average balance of more than ₹10,000.
• The latest salary slip with gross monthly income exceeding ₹15,000.
• ITR acknowledgement with gross annual income exceeding ₹1,20,000.
• Form 16 with gross annual income exceeding ₹1,20,000.
• Certificate of net worth more than ₹10,00,000.
• Statement of demat holdings with current holdings value exceeding ₹10,000.
  

²On the FATCA declaration, fields like the city of birth, mother's name, father's name, and marital status can be filled out as NA by Non-individuals.

³For non-individual account holders, the authorised signatory has to complete the IPV. For joint accounts, the primary account holder must complete the IPV.