I received an email stating my account is inactive and I need to renew my KYC. How do I do that?
Your account will be marked dormant or inactive if you have not taken any trades for a period of 12 months. To make the account active again, you are required to renew your KYC. You can do so by visiting the Re-KYC page on our website. The steps are illustrated below:
1. Login with your Kite login credentials
2. Once you login, you will see your existing KYC details(Contact details, address, etc). If there aren't any changes, then you will have to confirm the details. In case there are any changes required to your account details, e.g. change in address, error in name, etc., you can choose to update the details as per your Aadhaar. For this, you will be redirected to the Digilocker page to fetch your Aadhaar details.
3. You will be directed to the FATCA page where you need to enter your tax residency, income, and personal details.
4. Webcam IPV- You will be required to do a quick in-person verification through your webcam(Computer) or front camera(Mobile). The page will take a small video.
This will complete the process of renewing your KYC. Our team will validate the details entered and the IPV captured. Your account status will be marked as Active within 24-48 working hours.
Note: If you are updating your address or other details as per the Income Tax Department using this procedure, you will be required to esign at the end of this process.