I never called Zerodha to place an order, why am I still charged call and trade charges?
Call and trade charges are applicable in two scenarios.
- If you call Zerodha's dealer desk and place an order, you will be charged Rs 50 + 18% GST.
Note: This charge is per order placed (successfully placed buy/sell orders, executed orders, rejected orders, cancelled orders)
- If you place an MIS order, Bracket order (BO) or Cover order (CO) and do not close the position by 3.20 PM for Equity and 3.25 PM for F&O, 4.45 PM for CDS and 25 mins before market close for MCX, it will be squared off by our RMS team and you will be charged Rs 50 + 18% GST - apart from the brokerage for the trade, just like a call and trade.
For example, You call our dealing desk to place an intraday buy order. The order gets executed, and you place a limit sell order to close the positions. However, there were no bids for your offer price, so your order doesn't get executed and is still pending. At 3:18 PM our RMS team will cancel your pending order and square off your position. You will be charged Rs 50 + 18% GST.