Why am I getting a “wrong DOB entered” error while opening an account with Zerodha?
The wrong DOB entered error occurs because the date of birth is incorrectly updated in the records of the KYC Registration Agency (KRA). While opening an account, Zerodha fetches the details from the KRA for verifying the Know Your Customer (KYC) details on the signup page, and if there’s a mismatch between the data fetched from KRA and the data entered, it will show the error Date of birth mismatch.
Creating a ticket or call 080 4719 2020 / 080 7117 5337 for further assistance.
Did you know? This error occurs if a client is KRA verified. If the KRA is not verified, proceed with the account opening process by verifying the Aadhaar via the Digilocker process.
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