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Why is there a delay in receiving the IPO mandate on the UPI app?

The mandate request is sent by National Payments Corporation of India (NPCI) after applying for the IPO. If the mandate was not received even after an hour of successful submission of the application, delete and re-submit the application.

However, before re-submitting, check the following:

  • If the correct UPI ID was entered.
  • If the UPI app is updated to the latest available version.
  • If the UPI app and bank support IPO bids. Visit NPCI-UPI Apps Live on IPO.
  • If the mandate request was received but there was no notification on the UPI app.

Sometimes it may take up to the end of the day for receiving the mandate and the status may not get updated on Console. If the funds are blocked in the bank against a valid application, the RTA will consider the bid for allotment.