You may see the Last Traded Price (LTP) of stocks as zero or not visible in your Kite marketwatch when live feeds are unavailable. This typically happens when you access Kite on restricted internet networks, such as office networks, where certain websites or data streams are blocked or limited. These restrictions prevent real-time market data from displaying on Kite.
How to fix this issue
Try these solutions to restore your live market data:
- Connect through a different internet service provider: Switch to a different ISP or use your mobile data instead of your current network.
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Change your DNS settings:
Modify your DNS configuration to bypass network restrictions:
- For Kite web, see Why is access to Kite web restricted by the internet provider?
- For Kite app, see Why is access to Kite app restricted by the internet provider?
If the issue persists, create a ticket.