What does the error “RMS:No Category is assigned for entity account-ZAxxxx across exchange across segment across product” mean?

RMS: No Category is assigned for entity account-ZAxxxx across exchange across segment across product.

You may face this error on Kite if you have -

1. Been using the NOW platform to trade with Zerodha and your migration process to Kite is under process.
2. Recently opened your Zerodha account.
3. Not completed your Re-KYC or it is under process.

You can create a ticket below if you're still facing the error after 48 working hours of opening your account, completing your Re-KYC, or raising a request to migrate from NOW to Kite.