Dividends are usually credited between 30 to 45 days after the ex-date/record date. If you were eligible for dividends but did not receive them, you should contact the company's Registrar and Transfer Agent (RTA). The RTA handles all dividend payments for companies, and Zerodha does not receive details about dividend credits to shareholders.
How to find RTA contact details
You can find the RTA details for any company on NSE or BSE websites.
NSE
- Visit nseindia.com.
- Search for the company.
- Click on Corporate information.
- Click on Company Directory and then Transfer Agent Details.
BSE
- Visit bseindia.com.
- Search for the company.
- Click on Corp Information and scroll down to find the registrars details.
What happens if dividend credit fails
If your dividend credit is unsuccessful for any reason, the company's RTA will issue a dividend warrant and courier it to your registered postal address. You can deposit this warrant into your bank account and encash it.