How much time does it take to process a withdrawal request?
Fund withdrawal requests are processed at cut off times shown in the table below. If you place the request before the cut-off time, the funds are typically credited to your bank account within 24 hours from the cut-off time. If you place the request after the cut-off time, it takes an additional working day (up to 48 hours in total) for the funds to be credited to your bank account.
|Withdrawal day||Cut-off time for equity, FO, currency||Cut-off time for commodity|
|Weekday||10:00 PM||8:00 AM|
|Saturday||4:30 PM||4:00 PM|
|Sunday or public holiday||Withdrawal is processed on the next working day.||Withdrawal is processed on the next working day.|
If you still haven't received your funds, you can create a ticket.